Ok… it’s a known fact that I play computer games. It’s also fairly well known that I’m currently into the game Battlefield2.

I had a problem last week. I installed the patch (the good one, not the one that created a memory leak of monumental proportions) and launched the game to verify that everything was still working. It was, with one exception: my account was no longer valid.

There are two other accounts on that box (for my “daughter” and youngest son). They still work fine, but mine came back with an error message that stated it was an invalid account.

I sent EA Games the following message via their online tech support:

just updated my game using the bf2patch_v_102.exe file which I got from the official website. Now, when I attempt to log in, I get the following error message:
“Your uniquenick provided is invalid”

My account username is: bioland

I’ve been able to log in and play with that nick since the day I purchased the game. I don’t believe this is an issue with the game installation itself, as my son can log in and use his account just fine.

Is there anything that can be done to retrieve my account, or will I have to start a new one and lose my stats?

Thanks!

I got an email stating that I would have a reply within 24 hours.

Today (about a week later), I got a reply from the rocket scientists who staff the support center.

Hello,

Unfortunately you cannot change the name of accounts. You will have to create a new account with the desired name. We also do not have access to the tools to delete your accounts for you. You can however manage gamespy profiles/accounts with the gamespy arcade if you installed it, or at www.gamespyid.com. Thank you for your patience.

Um.. yeah… thanks! I guess I was confused when I said “please help me retrieve my account” when I apparently meant to say “please help me delete and/or rename my account”. I have suspicions that Landon F. of EA support lives in India and didn’t understand my question.

I got tired of waiting two days ago and re-created the account. Sure… all my stats are gone, but at least I still have my name in the game. I can build it back up…. and it’s only a game after all and not worth getting upset over.